LEGAL REFERENCE

4kul mein Privacy Policy ki transparency

Jab aap 4kul par account banate ho to aapka personal information, payment details aur activity log hamari responsibility mein rehti hai. Hum sirf woh data collect karte hain...

Account SecurityData EncryptionPakistan CompliantLocal Payments ProtectedTransparent Practices
4kul 4kul mein Privacy Policy ki transparency

Hamara privacy stance aur aapka haq

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD CHAHIYE

Agar privacy ke baare mein sawal ho

Team online

Email Support

Aapka privacy se related koi bhi prashna hamein [email protected] par bhej sakte ho. Hum 48 ghante mein jawab dete hain.

Account Settings

Apna personal data dekhen aur update karein apne 4kul account ke settings tab mein. Hum aapko apna information change ya delete karne ka option dete hain.

Live Chat

Jab aap online hon to live chat ke through hamse pooch sakte ho. Hamara team aapke privacy concerns ko samjhne mein tayyar hai.

VISHWAS KA AADHAR

Privacy policy par hamari expertise aur accountability

SSL Encryption

Aapke tamaam data HTTPS connection ke through encrypted bheje aur receive hote hain. Man-in-the-middle attacks se hamara system protected hai.

Payment Isolation

JazzCash, Easypaisa, SadaPay aur Raast transactions directly secured servers par process hote hain. Hum intermediate storage nahi rakhte.

No Cookie Tracking

Hamari website par sirf essential cookies hain. Marketing ya behavioral tracking cookies nahi hain. Aapka browsing history hum collect nahi...

Account Verification

2FA optional hai aapke account par. Aap SMS ya authenticator app use kar sakte ho extra security ke liye.

Data Deletion

Agar aap account close karna chahen to 30 din mein hum aapka sab personal data delete kar dete hain, sirf...

Audit Ready

Hamara privacy system quarterly internal audits se guzer ta hai. Hum compliance gaps identify aur fix karte hain.

HAMARA APPROACH

4kul ke privacy practices ke feature

01

Local Payment Rails

JazzCash, Easypaisa, SadaPay aur Raast se direct integration. Koi international middleman nahi. Pakistan ke banks ke saath secured agreements.

02

Minimal Data Collection

Sirf zaroori fields ask karte hain. Age, location history, health info, political views ya social media logins nahi mangte.

03

Transparent Retention

Aapke account data 12 mah tak rakhte hain agar inactive ho. Dispute resolution ke liye withdrawal records 2 saal tak. Phir delete.

04

No Selling Data

Hum aapka personal ya payment info kisi advertiser, broker ya third-party ko nahi dete. Completely off-limits.

05

Supported Regions Only

Jahan local qanoon ijazat deta hai wahan hi hamara service chalti hai. Jahan banned hai wahan block hote ho.

06

Clear Policy Updates

Jab privacy policy mein change hota hai to email bhejte hain. 30 din ka notice period. Agree na karne par account close ho jata hai.

07

Complaint Escalation

Privacy concern ignore na ho. Email reply na aaye to escalation team ko directly report kar sakte ho.

Privacy-first design ke visible parts aapke lobby mein

Account Status Indicator

Profile corner mein green tick deta hai agar aapka verification complete ho. Aap dekh sakte ho kab tak aapka data secure hai.

Payment History Log

Sab withdrawals aur deposits aapka account mein visible hote hain. Timestamp, amount, aur payment method. Kuch hidden nahi.

Settings Transparency

Account settings mein dekh sakte ho kaunse data hamara paas hai. Email, phone, linked JazzCash account, aur last login.

Data Download Option

Apna sab data export kar sakte ho JSON format mein. Jab marzi download karo. Aapka data, aapka haath.

Activity Log

Login history dekh sakte ho—kaunse device se, kaunse IP address se, aur kab. Suspicious activity mil gaye to immediately notify kar sakte ho.

Privacy Control Panel

Settings tab mein separate privacy zone hai. Cookie preferences, email frequency, aur data retention timeline ko adjust kar sakte ho.

Privacy ke baare mein aapke sawaal aur hamara jawab

Bilkul nahi. Hum aapka naam, email, phone number, ya payment details kisi ko bhi nahi dete. Na advertisers ko, na brokers ko, na third-party vendors ko. Aapka data sikhle aapka aur hamara account ke beech rahta hai.

Bilkul. Hum direct payment gateway use karte hain aur aapka payment credentials hamarre servers par store nahi karte. Sirf transaction ID aur amount log hote hain. Bank-grade encryption se sab protected hai.

Nahi. Sirf jab aap logged-in ho tab hamara activity log chalti hai. Offline tracking, location history, ya behavioral data hum collect nahi karte. Koi third-party analytics pixel nahi hai.

Agar suspicious activity detect ho to hum automatically your withdrawals freeze kar dete hain aur email bhejte hain. Aap 24 ghante mein password change kar sakte ho. 2FA enable karne se zyada security milti hai.

12 mah tak. Agar 12 mah tak koi activity na ho to hum aapko 3 warnings bhejte hain email par. Phir sab personal data delete kar dete hain. Withdraw records 2 saal complain handling ke liye stored rahte hain.

Jahan local qanoon ijazat deta hai wahan government ke valid legal order ke tahatthe hum aapka data share kar sakte hain. Lekin sirf jurisdiction-specific requests. Hum transparency report publish karte hain.

Account settings mein 'Delete Account' option dekho. Click karne par 30-din cooling period shuru hoga. 30 din mein aap cancel kar sakte ho. Phir sab data erase ho jayega except legal records.